Privacy Policy

Full Stop Property Services LLC
Effective date: October 16, 2026

1. Who we are

Full Stop Property Services LLC (“Full Stop,” “we,” “us,” or “our”) provides professional deep cleaning services for window air conditioning units and mini-split air conditioning systems in the greater Main Line, Montgomery County and Delaware County areas of Pennsylvania.

This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website at https://www.fullstopps.com/, contact us, request a quote, or submit an enquiry through our Facebook or Instagram advertising forms.

2. Information we collect

Depending on how you contact us, we may collect:

• Contact information: your name, email address and telephone number.

• Service information: your ZIP code or service location, the type and number of AC units you need cleaned, and details you provide about your enquiry.

• Communications: information you provide when contacting us by email, telephone, social media or other channels.

• Website and advertising information: limited technical or usage information that may be collected by the website, advertising or analytics services we use, subject to their settings and policies.

Please do not submit sensitive personal information through our enquiry forms.

3. How we use your information

We use the information we collect to:

• Respond to enquiries and requests for quotes.

• Understand your AC cleaning requirements and determine whether we can provide the service.

• Arrange appointments and communicate about your service.

• Provide customer service and manage our business.

• Improve our website, services and advertising.

• Meet applicable legal obligations and protect our legitimate business interests.

We may contact you by email or telephone in response to an enquiry you submit. We will not use your enquiry details for unrelated marketing purposes without an appropriate basis or permission where required.

4. How we share information

We do not sell your personal information.

We may share information when reasonably necessary with:

• Service providers: companies that support our website, email, communications, business administration or customer enquiries.

• Advertising platforms: including Meta, which operates Facebook and Instagram, in connection with lead forms and advertising services.

• Professional advisers or authorities: where necessary to comply with the law, respond to lawful requests, protect rights or address security concerns.

• Business successors: if our business is sold, reorganized or transferred, subject to appropriate safeguards.

These parties may process information under their own privacy policies and applicable terms.

5. Facebook and Instagram lead forms

If you submit a lead form through a Facebook or Instagram advertisement, the information you provide may be shared with Full Stop through Meta's advertising services.

We use that information to respond to your enquiry, discuss your window AC or mini-split cleaning requirements, and provide a quote. Meta separately processes information in accordance with its own privacy policy.

You can review Meta's privacy information here: Meta Privacy Policy.

6. Cookies and third-party services

Our website may use cookies or similar technologies, and third-party services may collect technical information, depending on the tools and settings in use.

You can manage cookies through your browser settings. Disabling certain cookies may affect some website features. Third-party services operate under their own privacy policies.

7. How we protect and retain information

We take reasonable measures appropriate to our business to protect personal information against unauthorized access, disclosure, loss or misuse.

We retain information only for as long as reasonably necessary to respond to enquiries, provide services, maintain business records, resolve disputes and meet legal obligations. Retention periods depend on the nature of the information and why it was collected.

No method of electronic storage or transmission can be guaranteed to be completely secure.

8. Your choices and requests

You may contact us to ask what personal information we hold about you, request a correction, or request deletion where appropriate and legally permitted.

To make a request, use the contact details below. We may need to verify your identity before responding. We may retain certain information when required by law or when reasonably necessary for legitimate business purposes.

You may also choose not to provide requested information, although we may then be unable to respond fully to your enquiry or provide a quote.

9. Children's privacy

Our services and website are intended for adults arranging residential or commercial services. We do not knowingly collect personal information directly from children under 13.

10. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services or applicable requirements. The latest version will be published on our website with its effective date.

11. Contact us

If you have questions about this Privacy Policy or how we handle your personal information, please contact:

Full Stop Property Services LLC
Website: https://www.fullstopps.com/

Email: contactus@fullstopps.com